Overview
The face-to-face Responsible Service of Alcohol (RSA) training is required for all liquor licensees and bar staff, and those involved in the serving, selling and supply of alcohol in Victoria. This program gives you the skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises. Topics covered include: problems associated with excessive consumption, alcohol and the law, responsibility, alcohol facts, improving premises for RSA purposes, and handling difficult customers.
Delivery Methods
- On-campus - Assessment is conducted on campus.
Locations
- McKoy Street, Wodonga Vic (Main campus)
When You Can Enrol
On-campus 2025 intake - Apply via the ‘Apply Now’ button in the course information page.
If the course is not available for online application, register your details via the ‘Enquire Now’ form to be notified when future dates are scheduled, or to chat to our friendly Customer Experience team.
Duration
1 session 6 hour attendance
Schedule
1 session 6 hour attendance
2025 Dates:
Thursday 20 March, 9am-4pm
Thursday 8 May, 9am-4pm
Thursday 12 June, 9am-4pm
Thursday 24 July, 9am-4pm
Thursday 28 August, 9am-4pm
Thursday 9 October, 9am-4pm
Thursday 6 November, 9am-4pm
Venue: The Valleys Restaurant, Building G
On-campus attendance that will involve completion of 2 assessments taking place in the session.
Requirements
• You MUST present photo identification to the teacher on the session day to prove identity
• You can be between 16 and 17 years old to complete the training, however a Victorian RSA Certificate wont be issued until turning 18 years old
• You must be 18 years of age or over to obtain a Victorian RSA Certificate
• If you have your own laptop please bring that along
• Please bring a pen/writing materials to the course.
• 2 Assessments must take place during the on-campus session, both assessments require Satisfactory results prior to a Victorian RSA Certificate being issued. You will have 3 attempts of each assessment to achieve a satisfactory result. Non satisfactory result after 3 attempts of either assessment will result in a student being required to reenrol and undertake the training and assessments again.
Assessment
2 Assessments must take place during the on-campus session, both assessments require Satisfactory results prior to a Victorian RSA Certificate being issued
The student has 30 days from date of delivered session to complete the assessments satisfactorily, and is only allowed 3 attempts of each assessment.
Non satisfactory result after 3 attempts of either assessment will result in a student being required to reenrol and undertake the training and assessments again.