Certificate III in Business

Overview

Start your career in an office administration role! You will gain the skills and knowledge you need to be a competent office admin professional working in the world of business, with employment opportunities available across a range of industry sectors and roles. Get qualified and build confidence and expertise while you learn the foundations of office and business operations within the workplace.

Delivery Methods

• Blended – Teaching and assessment will be conducted on-campus and online.
• Traineeship – Teaching and assessment will be required to be conducted as part of a traineeship

Locations

• McKoy Street, Wodonga Vic (Main campus)
• Mt Beauty Neighbourhood Centre, 1 Tennis Court Ave, Mt Beauty Vic

When You Can Start

On-campus/blended: Start 14 March 2025 - One day per week (Fridays 9am-4pm) on campus - students will receive a timetable showing exact requirements.

Induction/Orientation Day: 7 March 2025

Traineeship - Individual training plans will be developed in consultation with your employer, as part of your traineeship.

When You Can Enrol

On-campus/blended: March 2025 intake - Apply via the ‘Apply now’ button in the course information page. If the course is not available for online application, register your details via the ‘Enquire Now’ form to chat to our friendly Customer Experience team.

Traineeship: You will enrol with Wodonga TAFE as part of your traineeship with your employer. The Australian Apprenticeship Support Network (AASN) is your first point of contact for queries about a traineeship or apprenticeship, www.australianapprenticeships.gov.au/about-aasn.

Duration

Part-time: 10 months - One day per week on campus

Schedule

On-campus/blended: Start 14 March 2025 - One day per week (Fridays 9am-4pm) on campus, in addition to online learning (approximately 8 hours per week in addition to face-to-face requirements).

Students will receive a timetable showing exact requirements.

Assessment

The assessments will enable students to demonstrate the underpinning knowledge, skills and attributes required to meet the course outcomes. A range of assessment strategies to meet student needs will be selected.

Skills developed

Skills and knowledge of:
- Initiative, prioritising, and problem solving
- Critical thinking
- Sustainability
- Inclusive work practices
- Managing personal wellbeing
- Time management/maintaining appointments
- File/Records management
- Team building
- Writing business documents
- Customer service
- Software competency - Intermediate Word, Excel, PowerPoint, and Outlook

Compulsory Units

BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBTEC202 Use digital technologies to communicate in a work environment
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBWRT311 Write simple documents
BSBPEF301 Organise personal work priorities
BSBOPS304 Deliver and monitor a service to customers

Certification

By successfully completing this course you will receive a nationally recognised AQF qualification.

Fees

Government Funded $2,232.50 (Tuition $2,232.50, Materials $0.00)
Concession $446.50 (Tuition $446.50, Materials $0.00)
Fee For Service $2,820.00 (Tuition $2,820.00, Materials $0.00)

Fees Additional Information

The student tuition fees published are indicative only and can be subject to change given individual circumstances at the time of enrolment. Funding made available to eligible individuals by State and Commonwealth Governments. If funding is utilised, this may affect future opportunities to access additional funding in the future. For more information see ‘Fee information and eligibility’ under the ‘How to Apply’ tab on the Wodonga TAFE website.

Careers

• Office administrative assistant
• Clerical worker
• Customer service/Reception administrator
• Data entry operator
• Information desk clerk
• Office administrator
• Office junior
• Receptionist
• Records Clerk
• Administrative Assistant
• Customer Service Representative
• Local Government Administrator

Pathways

Successful completion of this qualification may lead you to further studies in business or a related sector such as management, human resources, or project management.
Study pathways with Wodonga TAFE

How to apply

Apply online now via the ‘Apply Now’ button. If the course is not available for online application, register your details via the ‘Enquire Now’ form to be notified when future dates are scheduled, or to chat to our friendly Customer Experience team.

Once you submit an application for this course you will receive a separate email from LLN Robot to complete both a Digital Assessment and a Learning, Reading, Writing, Oral and Numeracy Assessment (LLN Assessment) online.

Please check your junk mail if this does not come to your inbox. All students are asked to complete the Digital and LLN assessments to determine any support requirements and to ensure the course and mode of delivery is suitable for the student.

Please allow one hour to complete the Digital and LLN assessments. You will need a computer with speakers or headphones as there is an audio section in the LLN assessment.

Your LLN and Digital assessments will need to be completed one week after receiving it to progress your application to the next stage, or your application may be withdrawn due to inactivity.

If you are unable to access the LLN assessment or the Digital assessment links please contact our Customer Experience team as soon possible.

Note: Completion of the LLN and Digital assessments does not guarantee a place in the course at Wodonga TAFE. Numbers are limited and selected applicants will be contacted to attend an interview. If an applicant is not accepted into their preferred course, they will be contacted and provided information on alternate pathways and/or courses.

For traineeship information and enrolments, the Australian Apprenticeship Support Network (AASN) is your first point of contact for queries about a traineeship or apprenticeship, www.australianapprenticeships.gov.au/about-aasn.

Please note: We reserve the right to close course intakes early. Many courses have limited places and high demand. Early applications are recommended. We reserve the right to cancel intakes and courses if there are insufficient student numbers.