What is an Apprentice Connect Australia Provider (ACAP)?
An Apprentice Connect Australia Provider (ACAP) is your first point of contact for all queries about how an Apprenticeship or Traineeship works, and how to set up one at your workplace. Find out more via What is an Apprentice Connect Australia Provider? | Australian Apprenticeships
Apprentice Connect Australia Providers deliver personalised advice and support services from pre-commencement to completion. You can choose the provider that you wish to work with, but you cannot commence an Apprenticeship or Traineeship without being formally connected to an Apprentice Connect Australia Provider.
ACAPs deliver free information, advice and support on:
- apprenticeships and traineeships, and how the system works
- completing administrative paperwork and registering a training contract
- contacting and enrolling with a Registered Training Organisations (RTO) of your choice
- employer incentives and opportunities
- understanding of rights, responsibilities and obligations as an employer
- transfers, variations, suspensions/cancellations, early completion, termination, period of probation, credit for prior training and experience, and disputes on training matters.
ACAP services include a visit to the employer/apprentice/trainee on commencement, further contact within 1 month of the 6-month point of the apprenticeship/ traineeship, and upon request.
There are Generalist and Specialist Apprentice Connect Australia Providers. The majority of apprenticeships and traineeships fall within Generalist.
Australian Apprentices has prepared some factsheets about Apprentice Connect Australia Providers here: ACAP Factsheets | Australian Apprenticeships
You can discover all Apprentice Connect Australia Providers here: Apprentice Connect Australia Provider | Australian Apprenticeships